UniKitOut

All the answers to your most pressing questions about how to make moving to university a breeze.

UniKitOut FAQ

Thanks for checking on your order! Orders are delivered Monday to Friday between 8am and 7pm. Your order is normally dispatched the day before your preferred delivery date but in some cases 2-3 days before depending on the location. 

Orders for some partners are dispatched via consolidated delivery directly to the partner and placed in your room. For those deliveries, we cannot provide tracking information. However, you will receive an email from us letting you know your order is part of a consolidated delivery and what day its expected to be delivered.

If you havent received any tracking information or emails (please check your junk/spam folders) please get in touch and we can let you know the status of your order. If you have arrived and your parcel isn't in your room, please check with your reception desk or postroom, as many of our partners keep UniKitOut parcels safe and sound, ready for you to collect on arrival.

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