How we work and other questions
Categories
Articles
How do I place an order?
Placing an order is quick and easy. Visit www.unikitout.com (step 1 already complete!) ✔. Browse our wide range of student essentials, from bedding and kitchen packs to bathroom and electrical items. ✔. Add items to your basket as needed. ✔. Proceed
Will I be able to shop in my local currency?
Our website is designed to automatically display prices in your local currency based on your location, making it easier for you to shop with confidence. If for any reason the prices aren’t showing in your currency, feel free to let us know, we’ll alw
Payment Methods
All our payments are made through Shopify. We currently accept the following payment methods:. Credit & Debit Cards. PayPal. Alipay & WeChat Pay. Your payments are 100% secure with us. (For more information on how we look after your cyber security, c
How do I use a discount code?
Discount codes 💯 can be found on emails and booking confirmations sent from your university or accommodation. You can enter your discount code at checkout. Add an item to your cart. Proceed to the checkout. Enter your discount code in the order summ
How do I receive a receipt?
Need a receipt/invoice for your records? 📒. Simply email us at [email protected] with your order number and it will be sent to the email address used to place the order. 👌
How can I contact UniKitOut?
☎ You can call us on +44 (0) 203 475 4751. 🕐 Our office is open 9.15am - 5.30pm Monday - Thursday and 9.15am - 4pm Friday. ✉️ You can contact us via [email protected]. Our customer service team will also be on hand to answer your emails on week
Is UniKitOut open all year round?
Yes! 🎇. UniKitOut is available all year round (except for when we're indulging in some well-earned festive treats over Christmas and New Year). This means you don’t have to rush your order before moving in. You can wait until you’ve arrived and seen
How do I become a partner?
UniKitOut works closely with over 300 Universities & Private Housing providers in the UK and is the largest & Highest Rated Student Kit supplier in the UK. We are experts in this field and were the first to offer this service, in the 13 years we've b
Bulk Orders
Placing a Large Order? We’ve Got You Covered! 🙌. If you're looking to place a bulk or wholesale order, our trusted parent company Gailarde is here to help. Founded in 1979, Gailarde has been a preferred supplier to the education sector for over 30 y
Can I rent bedding for Summer school?
Unfortunately, this is a service we do not currently offer, but we have many customers who buy our essential bedding items 🌱 for summer school (We do our very best to make sure the products we offer are at an affordable price), then donate it to a l
Do I have to return the items I bought after I've finished with them?
All products on our website are brand new and once bought are yours to keep 🙌. If you are leaving the country ✈ and you're not sure what to do with your bits, please speak with the team at your accommodation as they may be able to help you either d