Orders

When should I place my order?

We recommend you order as soon as possible as our kits become very popular around arrivals week! For your peace of mind, you can pre-order everything now and select a delivery date in the future to ensure your kit is ready and waiting for you on arri

How can I change my delivery date?

At UniKitOut, we make it our priority to make sure your transition into university life is an easy one, and although it's not all smooth sailing, our delivery certainly is.In the event that you need to change your delivery date please get in touch as

Can I order, even if my accommodation provider is not a partner of yours?

Our service is open to everyone! 👫. If your accommodation provider isn't one of our partners (or you cant find them listed) then select "Not on the list" when you reach the checkout process. You will then be able to type your own address in. Please

Can I get my Kit delivered straight to my hall?

While a lot of students (who live in the UK) choose to have their kit 📦 delivered straight to their homes, the majority of students ask us to deliver direct to their University hall or student accommodation. Items being delivered to University hall

Can I buy a kit if I dont know my accommodation address yet?

For students who currently live in the UK, we recommend ordering your kits in advance and having it delivered straight to your home, so you are fully kitted out and ready to go. 🚘. UniKitOut's service and kits are specifically designed with the newc

Can I cancel my order?

We understand plans change so if you need to cancel your order please contact us as soon as possible because If your order is due to be delivered in the next 3 days there are a few departments we need to speak with to make sure your order doesn't get

Can I add or change an item on an existing order?

At UniKitOut, we make it our priority to make sure your transition into university life is an easy one, and although it's not all smooth sailing, our ordering process is.In the event that you need to change or add an item to your order please get in

I haven't received an order confirmation

Paid for your order but didn’t get an email confirmation?. First, check your junk or spam folders—sometimes our emails can end up there. ♻. If you still don’t see anything, just send us an email at [email protected], and our customer service team w

Can I change the contact details on my order?

Absolutely! You can update your contact details. 😊. If you need to change your phone number, email address, or any other contact details, please reach out to our team as soon as possible. 📧 Email us at: [email protected]. Make sure to include you